What Is ITIL? A Beginner’s Guide to the ITIL Process | Coursera
https://www.coursera.org/articles/what-is-itil
WEBApr 3, 2024 · ITIL is a set of practices. Its primary purpose is to provide a systematic approach to IT service management (ITSM). Since its 1989 inception by the UK Central Computer and Telecommunications Agency, the ITIL framework has undergone several revisions. Today, these revisions span four versions and five books.
DA: 18 PA: 80 MOZ Rank: 80