Keyword Analysis & Research: 23andme customer care

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Frequently Asked Questions

How accurate is 23andMe?

That being said, 23andMe does not provide an estimate on the accuracy of the results and findings they provide. What they do indicate is that their test results should not be considered conclusive, but instead should serve as a guide towards a better understanding of your genetics and history.

What is 23andMe really selling?

This concern is growing as 23andMe has started selling DNA data to big pharmaceutical companies. In 2018, Internet Health Report revealed that despite concerns raised earlier, thousands of consumers’ 23andMe results were sold over to the pharmaceutical giant, GlaxoSmithKline for $300 million.

Does "23andMe" really work?

Unlike Ancestry, 23andMe does have FDA approval as a risk screener for a handful of genetic conditions and diseases — if you’re primarily interested in DNA testing for this purpose, 23andMe is the better choice. The app tracked my sample’s journey to the lab and the DNA extraction process. What is wrong with AncestryDNA?

Is 23andMe of any use?

23andMe is the only company that offers a genetic health conditions test in addition to the autosomal DNA test. There is an extra fee for the health screening, but it may well be worth every penny. The 23andMe health test checks for dozens of genetic conditions and predispositions.


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