Skip the hold music: change or cancel your trip online
https://news.alaskaair.com/alaska-airlines/how-to-change-or-cancel-your-trip-online/
WebStep 1 – Look up your reservation, select “cancel.” You’ll need the confirmation code & last name. Desktop / Mobile. Step 2 – If you purchased a nonrefundable fare, choose how you want to receive the travel credit. If you have a My Account profile at alaskaair.com, sign into your account and choose “send the credit to My Wallet.”
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