Learn why your account was banned or suspended from Xbox Live
https://support.microsoft.com/en-us/account-billing/learn-why-your-account-was-banned-or-suspended-from-xbox-live-87d8f88a-d45f-1955-d39f-deb3a64bd6cd
WEBIf you did something that violates the Microsoft Services Agreement, your account may have been suspended, or under extreme circumstances, your device may have been banned by the Xbox Live Policy & Enforcement Team. For more info, see Microsoft’s Code of Conduct Explained for Xbox Live Customers.
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