Can't turn on chat features - Messages Help
https://support.google.com/messages/answer/9363493?hl=en-GB
Step 1: Clear Operator Services Step 1: Clear Operator Services If you don’t have Operator Services on your phone, follow the instructions below to clear the Messages app. To clear Operator Services: On your Android phone or tablet, turn on Aeroplane mode. Go to Settings. Tap Apps and notifications See all apps Show system Operator services. Tap Storage Clear storage. Force quit then restart the operator services app. Go to Settings. Tap Apps and notifications Operator services Force stop.Step 2: Clear the Messages app Step 2: Clear the Messages app Notes: If you clear the Messages app, you won't lose your messages, but you'll lose all Messages settings. Some of your Rich Communication Services (RCS) messages will be marked 'MMS', and you might have problems with RCS groups until you get RCS back. You may not immediately be able to use group chats after re-enabling RCS unless someone else in the group chat can initiate a conversation. To clear the Messages app: On your Android phone or tablet, go to Settings. Tap Apps and notifications Messages. Tap Storage Clear storage. Force quit, then restart the Android Messages app. Go to Settings Apps and notifications Messages Force stop. Turn off aeroplane mode. After a few minutes, check your to see if you’re connected. . Need more help? If none of the above solve the issue, you can view or . Was this helpful?How can we improve it?YesNoSubmit true
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