Remove your passcode for your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT204306
Step 1: Make sure that you have a computer (Mac or PC) Step 1: Make sure that you have a computer (Mac or PC) This process requires a Mac or PC. If you're using a PC, make sure that it has Windows 8 or later, and that . You also need the cable that came with your iPhone, or another compatible cable, to connect your iPhone to the computer.
If you don't have a computer and you can't borrow one, you need to go to an for help.Step 2: Turn off your iPhone Step 2: Turn off your iPhone Unplug your iPhone from the computer if it’s connected.
Turn off your iPhone using the method for your iPhone model:
iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus: Press and hold both the Side button and the Volume down button until the power off slider appears. iPhone 7 and iPhone 7 Plus: Press and hold the Side button until the power off slider appears. iPhone SE (1st generation), and iPhone 6s and earlier: Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your iPhone, then wait a minute to make sure that it turns off completely.Step 3: Put your iPhone in recovery mode Step 3: Put your iPhone in recovery mode Get ready by finding the button on your iPhone that you'll need to hold in the next step: iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus use the Side button. iPhone 7 and iPhone 7 Plus use the Volume down button. iPhone SE (1st generation), and iPhone 6s and earlier use the Home button. Press and hold the correct button for your iPhone while immediately connecting your iPhone to the computer. Don't let go of the button.
Keep holding the button until you see the recovery mode screen on your iPhone, then let go. If you see the passcode screen, you need to and start again. If you can’t get your iPhone to show the recovery mode screen and you need help, .Step 4: Restore your iPhone Step 4: Restore your iPhone Locate your iPhone in the Finder or in iTunes on the computer that it’s connected to. (Learn how to .)
Choose Restore when you see the option to Restore or Update. Your computer downloads software for your iPhone and begins the restore process. If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then and start again. Wait for the process to finish.
Disconnect your iPhone from the computer, then .
Remove your passcode for your iPhone, iPad, or iPod touch1You need a computer to follow these steps. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.2Make sure that your device isn't connected to your computer, then choose your device below and follow the steps: - iPhone X or later, and iPhone 8 and iPhone 8 Plus: ...
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