How to Calculate NPS in Excel (Plus Downloadable Template)
https://surveysparrow.com/blog/calculate-net-promoter-score-excel/
The Formula to Calculate NPS in Excel/Google Sheets Find the total number of respondents. Find the percentage of Promoters – Divide the number of promoters by the total number of respondents and then multiply... Find the percentage of Detractors – Apply the same step mentioned above with numbers pertaining to the detractors. So, the formula for NPS = % Promoters – %...
Find the total number of respondents.
Find the percentage of Promoters – Divide the number of promoters by the total number of respondents and then multiply...
Find the percentage of Detractors – Apply the same step mentioned above with numbers pertaining to the detractors.
So, the formula for NPS = % Promoters – %...
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