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Frequently Asked Questions

Can I assign Exchange Online license before migrating mailbox?

Based on your assumptions, yes. You can pre-assign Exchange Online licenses to users with on-premises mailboxes any time before you migrate them. You'll get a warning message that the user hasn't been migrated yet when you do so. The mailbox will be provisioned at the time of migration.

How do I add an exchange account?

To add an Exchange account, click the Add button. In the Add Accounts dialog box, select Exchange, and then click Next. In the Exchange Settings dialog box, enter an account name and the name of the Exchange Server computer. If you want to identify the user by using a specific value, enter a User Name.

Does a shared mailbox need a license?

A Shared Mailbox do not require a license, but every user that accesses the Shared Mailbox must be assigned a Office 365 license. A Shared Mailbox cannot be accessed by users with Exchange Online Kiosk license. A Shared Mailbox has a maximum size of 5 GB.


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