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Frequently Asked Questions

How do you set up an Outlook address book?

Click Account Settings from the Tools menu. Select the Address Book tab and click New. Select Additional Address Books. Click Next. Select the address book you want to create (Mobile Address Book or Outlook Address Book). Click Next. Exit and Start Outlook to start using the new address book.

Where do I find the Outlook address book file?

If you are using Outlook, then your address book is contained within the PST File. It would be stored at c:\documents and settings\username\local settings\application data\microsoft\outlook.

How do you update an Outlook address book?

Click the File tab in Outlook. 2. Click Account Settings. 3. Click Download Address Book. 4. The Address Book window will appear. Click OK. This will start a refresh of the cached Address Book. Note: The refresh can take 15 minutes or so, depending on how many updates have been added to the address book since Outlook last cached the address book.


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