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Frequently Asked Questions

What did synchrony email say about Amazon Credit-Builder accounts?

One email said a trial deposit had been made to an Amazon credit-builder account. Another email said action was required on an application. In a statement sent to Business Insider after the publication of this story, a Synchrony spokesperson said: "Synchrony is aware of an unplanned notification that was distributed in error to some consumers.

Did Synchrony Bank send suspicious emails about fraud?

Emails that appeared to come from Synchrony Bank have sparked concerns about fraudulent activity. A suspicious email blast from Synchrony Bank raised concerns on Monday about possible fraudulent activity. One email said a trial deposit had been made to an Amazon credit-builder account.

What's going on with Amazon and synchrony?

"Amazon is aware of a notification that was distributed by Synchrony in error to some customers," an Amazon spokesperson told Business Insider. "They are investigating the root cause. Additional inquiries can be sent to Synchrony."

How does Synchrony Bank notify you when a payment is due?

Just received an email from Synchrony Bank to tell me my payment is past due......it was apparently due July 1st. They offer the option of text or email alerts for things such as being notified when a certain amount is charged, when the due date is approaching, when the balance hits a certain limit, etc.


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