If you find a transaction on your account statement which you do not recognise or believe to be incorrect please contact your local branch or 1300 55 72 72 to investigate. BOQ’s dedicated Financial Crimes Operations (FCO) team helps protect customers against fraud and scams.Is the bank of Queensland a credit card company?
Bank of Queensland Limited ABN 32 009 656 740 (BOQ) distributes the Credit Cards under an agreement with Citigroup. BOQ does not and will not guarantee or otherwise support Citigroup's obligations under the contracts or agreements connected with the Credit Cards.How to contact Boq Bank of Queensland hardship assistance?
For any customers who are impacted by the most recent bushfires and are experiencing financial difficulty, please call 1800 079 866 or email [email protected] for assistance. Find out more about our financial difficulty assistance here. COVID-19 hardship assistance BOQ customers - 1800 079 866When to open a new Boq bank account?
Available from Monday to Friday, 8:00am – 6:00pm (AEST). We’ll help you work it out. Opened a new account? Make the most of it and get started with these easy steps. Find the answer to your frequently asked questions. If you're struggling to make ends meet, we can help. At BOQ our customer relationships are at the heart of everything we do.