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Frequently Asked Questions

When is blackboard maintenance at Texas Tech University?

The TTU Blackboard Steering Group has reserved Friday morning, 3:00 a.m. to 7:00 a.m., each week for system maintenance on the Blackboard Learning Management System. During these periods, the Blackboard system may be unavailable.

Where can I get 24 hour technical support for Blackboard?

For 24-hour faculty Blackboard technical support, please call (844) 897-0537 (Toll-Free) or (806) 853-5153 (local) to chat with a support specialist . Also, for assistance with the design and development of your Blackboard online or blended courses, our Instructional Design (ID) team is here to help you.

Is there eLearning support for Texas Tech University?

Texas Tech University upgraded to Blackboard Learn 9.1, and Worldwide eLearning is committed to helping faculty and instructors explore these Blackboard features, develop quality online courses and take advantage of more opportunities to engage students online. Detailed instructions, FAQs, tutorials, troubleshooting tips and more.

When do new courses come out on Blackboard?

On July 5, 2021, at 5:00 PM, all Fall 2021 live courses will be pushed to Blackboard. After that time and as new courses are created in Banner, they will also be pushed into Blackboard; courses will not have to be requested.


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