The primary function of case managers is to advocate for clients/support systems. Case managers understand the importance of achieving quality outcomes for their clients and commit to the appropriate use of resources and empowerment of clients in a manner that is supportive and objective.What is the objective of case management?
At its core, case management is defined as the activities that bring services, service providers (or agencies), resources, and people together. The objective is to use this gathering of sources to meet a client’s needs and reach their personalized goals. For counselors, case management often involves becoming a liaison.