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Frequently Asked Questions

How can I access my Citibank account?

Open your Internet browser and go to Citibank.com. Click the "Sign on to your account" button at the top of the page and select "Banking" from the list. Click the "Set up online access" button in the middle of the page. Enter your Citibank ATM card number and PIN, along with your Citibank account number and click "Continue.".

How do I contact Citibank?

How to Contact Citibank. Dial the number that relates to your Citibank question or concern from the middle of the page, under “Phone.” For example, if you’re calling about a lost credit card, you’ll need to dial 1-800-950-5114, while the number for online banking is 1-800-374-9700. Click the blue “Send Message” link on the right side...

How to check your Citi credit card application status?

You can easily check your Citi credit card application status online by: Visiting Citi's application status checker. Entering your phone number, zip code, and date of birth. Clicking "Check Your Status" Your application with either be approved, denied, or still pending.


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