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Frequently Asked Questions

What do I need to pay my city services bill?

Before you pay your bill, you will need: Your City Services Bill - You will need the account number and service address from the bottom portion of your bill in order to access the payment system. Your credit or debit card information - You will need the credit card number, expiration date, card holder name, and the address where your credit card...

What can I do with the city services App?

Use the app to quickly and easily request the City's most popular services, including graffiti removal, pothole repair, and bulky-item pickup. Other features include access to the City Services knowledge base, map of nearby City facilities, City Social Media feeds, and more.

How are requests assigned to a city department?

Requests are assigned to the corresponding City Department based on the type of service request entered. The time to fulfill the request varies depending on the service request type, priority, and the volume of requests being handled by the assigned department Improve Your City. Become a 311 Advocate.

What's the phone number for city logistics transport?

Please call our main line at 310-223-1010. Our fully gated, secure distribution center is staffed with on site guards, 24 hours a day, 7 days a week. All rights reserved.

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