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Frequently Asked Questions

How is the Clayton County Water Authority governed?

The Clayton County Water Authority is governed by a Board of Directors composed of seven members. Each board member serves on a part-time basis for a term of five years and may be reappointed for additional terms. Members of the Board are appointed by the Clayton County Board of Commissioners.

What documents do I need to apply for Clayton County Water Authority?

For new Clayton County Water Authority customers with two names on their lease or settlement statement, both social security numbers will be required for new service. International customers will need to provide a valid ITIN, plus two other forms of documentation (such as a valid passport, valid international driver’s license or valid work visa).

How do I pay my Clayton County water bill online?

Pay Using Your Banking Institution’s Online Bill Pay You may pay your water bill online and avoid a service fee by using your banking institution’s online bill payment option. Since this payment comes directly from your bank account to the Clayton County Water Authority (just like a mailed check), you are not charged a service fee.

What to do if you see someone dumping in Clayton County?

If you see someone dumping anything into one of Clayton County’s storm drains, streams or creeks, please contact Customer Service at 770.960.5200 so we can investigate the incident. If you see someone in a vehicle dumping, any information you can provide (tag number, company name, etc.) is helpful.


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