Keyword Analysis & Research: complaints software

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What is a complaint management system?

Complaint system. A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, or dispute system) is a set of procedures used in organizations to address complaints and resolve disputes.

What is a customer complaint tracker?

The customer complaints tracking software allows continuous monitoring and promotes improvement, both of which can help increase a company's readiness to answer any possible lawsuit. A controlled record-keeping environment that shows how complaints are investigated and addressed may help reduce legal exposure.


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