Online & store purchases can be returned in-store provided they meet our change of mind or faulty returns policy. RETURNS PROCESS Take your item (s) to a Cotton On Group store in the country of pur... Online purchases can be returned in-store or online provided they meet our returns policy.Where can I return my cotton on Supre?
You can return your Afterpay purchase in store for an exchange, or via post for a refund. Just make sure your return meets our Returns Policy, then follow the steps below. To return your purchase f... Supré and Factorie purchases can be returned to our warehouse for a refund only provided that they meet our Returns Policy.How long does it take to get a refund from cotton on?
Your refund may take up to 10 days to be processed. We want you to be satisfied with your purchase but if the products are faulty, wrongly described or different from a sample shown, we’re so sorry! We will meet our legal obligations in the country in which the products were purchased.How can I return an item in Australia?
Take your item (s) to a Cotton On Group store in Australia. To find your nearest store, visit our Store Finder Provide the team member in store your unwanted item, proof of purchase and if you paid on a card please bring the same card with you. Exchanges for the same item in a different size will not incur any additional charges.