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Customer service is available 7 AM to 7 PM, Monday–Friday. Use this form to email us about your Dominion Energy Ohio gas account, service, or for help using Manage Your Account. We try our best to respond to emails within two business days. If you have an account question, save time and manage your account online.When do I have to pay my Dominion Energy Bill?
Payments are automatically deducted from the account you choose. (Dominion Energy will automatically debit your checking/savings account 10-21 days after the bill date.) You can choose the most convenient day to make your payment and change your AutoPay day if you need to.Is the Dominion Energy account the same in Ohio and West Virginia?
Dominion Energy’s bank will reject any other format, resulting in delays in payment postings. Be advised that Dominion Energy Virginia, North Carolina, Ohio and West Virginia utilize the same Wells Fargo account, but have different unique identifier biller names (i.e., 540418825-DOM, 340194760-DOM, 550196830-DOM).How to transfer a Dominion Energy gas meter?
If your location has a meter with active gas service, login to your account to request a transfer online. New customers should Register while existing customers can Sign In and select Service Orders to begin the process.