Keyword Analysis & Research: ebay delivery services problems

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Frequently Asked Questions

What to do if your shipping address is incorrect on eBay?

If the shipping address you provided during checkout is incorrect, select Contact the seller on the order's delivery information page and see if they'll cancel the order. They can then relist the item for you to repurchase with the correct address. If the seller has already shipped the item, they won't be able to change the shipping address.

Why did my item not arrive on eBay?

High shipping volumes are causing some delays. Please allow extra time after the expected delivery date before contacting the seller to let them know that your item hasn't arrived yet. Are you a seller looking to respond to an item not received case? Read our article on responding to an item not received case

What happens if you send a damaged item on eBay?

In this scam, the buyer then accuses you of sending a damaged item. They may even provide photos of the broken item. Unfortunately for you, the item is a replica of the one you sent. The buyer can report the item as damaged to eBay and get a refund, leaving you without your item or the payment.

Are there any customer support services on eBay?

@eBay eBay offers no customer support, go to the help page and you’ll see the answer to all your problems is help yourself. What a joke. I paid someone for an item and they printed a label and let it set for nearly 3 weeks. No way to reach anyone. @KevinEger2 @CardPurchaser Sit down in my truck and ripping people's eBay wins isn't work!

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