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Frequently Asked Questions

Does ecobee come with a built in sensor?

The Ecobee comes with one wireless sensor, which is powered by a CR2032 coin-cell battery; the company says it should last about 4 years. When the battery runs low, you'll receive an alert.

Is the ecobee compatible with zone boards?

ecobee is compatible with most zone board models, however, to ensure all features are supported with your zone board or zone controller, please contact ecobee Support. You do not need to do anything special to setup ecobee with a zone board and you don't need to setup a zone controller as an accessory on your ecobee. Just follow the guided setup as if you don't have zone controllers.


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