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Frequently Asked Questions

What are the error codes for Endicia label server?

In case of an error communicating with the USPS servers, the Endicia Label Server can return either error code 11102, ExpressMailAPIError, or error code 11110. Verifies the day when the Service Commitment occurs. If it does not occur on a Sunday or a Holiday, the Endicia Label Server returns error code 11113.

What is Endicia's online postage solution?

Endicia’s online postage solutions make it easier and more affordable for online sellers to ship packages using the U.S. Postal Service. We provide access to all USPS shipping services and discounts up to 40% off USPS retail rates.

How do I contact Endicia customer support?

Please contact Endicia customer support at (650) 321-2640 x130 or [email protected] Account # {Account Number} has been suspended. Please contact Endicia customer support at (650) 321-2640 x130 or [email protected] Account # {Account Number} is scheduled to be closed.

How do I calculate postage and fees in Endicia label server (Els)?

The following API options for calculating postage and fees in Endicia Label Server (ELS) are: CalculatePostageRate returns the rate for a single Mail class. CalculatePostageRates returns the rate for multiple classes of mail. This is used for rate shopping. The following table summarizes how you determine which option to use.


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