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Frequently Asked Questions

How do I make payments to EnergyUnited Water Corporation?

Also, you may make payments by mail, Online Payment or by phone 1-844-267-9330. The Mission of EnergyUnited Water Corporation is to provide safe quality water while maintaining and protecting the environment and maintain positive public awareness by: Providing customer service that is second to none.

How do I contact EnergyUnited customer service?

If you have information concerning the outage or would prefer to speak with a Customer Care Representative, call 1-800-522-3793. EnergyUnited serves nearly 110,000 electric members in central and western North Carolina, making it the second largest supplier of residential electricity in North Carolina.

How do I enroll in a new EnergyUnited account?

To enroll you will need your new account number and either the online PIN found on statements dated 9/4/18 or later, or a valid telephone number associated with your account. Login to MY ACCOUNT. Call EnergyUnited at 1-855-797-1075 and follow the prompts to pay your bill quickly and easily.

Where does energy United water get its water?

We purchase our water from the City of Newton whose water supply is the Jacobs Fork River. Energy United Water Corporation was established in June 1963 as "Alexander County Water". In 1999 we changed our name to "Energy United Water Corporation.

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