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Frequently Asked Questions

How to Contact Energy United in North Carolina?

If you have information concerning the outage or would prefer to speak with a Customer Care Representative, call 1-800-522-3793. EnergyUnited serves nearly 110,000 electric members in central and western North Carolina, making it the second largest supplier of residential electricity in North Carolina.

What does do for the community?

As a local, not-for-profit cooperative, EnergyUnited is committed to creating a #brighterfuture for our members and our community. Beyond providing safe, reliable, sustainable and affordable power, we partner with educators, students and local organizations to support scholarships, grants, and community programs.

Is there a third party payment Center for EnergyUnited?

In 2021, EnergyUnited announced the adoption of a new business plan to improve member service and transactional experiences. This plan will utilize third party payment centers (authorized pay agents) for in-person transactions instead of maintaining cooperative offices for that service.

How to pay your electric bill with EnergyUnited?

Provide your banking information via phone (833-284-5048) or online through MY ACCOUNT to get started. Call EnergyUnited at 833-284-5048 and follow the prompts to pay your bill for no additional fee. Not sure if you have enough time to pay your bill during office hours?

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