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Frequently Asked Questions

Why work with eviCore?

The eviCore team is committed to making a positive impact on healthcare. By connecting with the best talent, we are able to connect the dots between patients, providers and payers to empower the improvement of healthcare.

What are eviCore's hours of Operation?

eviCore’s call center is open from 7 a.m. to 7 p.m. local time. Providers and/or staff can request prior authorization and make revisions to existing cases by calling 1-866-496-6200.

What is eviCore doing to help with covid-19?

Stay informed. Get the latest information on COVID-19. eviCore will provide Utilization Management programs for Radiation Therapy and Radiology/Cardiology for Horizon NJ Health and Horizon NJ Total Care (HMO D-SNP) members effective January 1, 2020.

How do I request authorization from eviCore?

Providers can request Authorization at eviCore.com eviCore.com opens a dialog window‌. eviCore’s call center is open from 7 a.m. to 7 p.m. local time. Providers and/or staff can request prior authorization and make revisions to existing cases by calling 1-866-496-6200.


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