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Frequently Asked Questions

What happens after I transfer my mortgage to Flagstar Bank?

After your mortgage service is transferred, please send all mortgage payments directly to Flagstar Bank. Do not send any further payments to your prior servicer. To help ensure a smooth transition, you will not be assessed a late fee or negatively reported to any credit agencies for 60 days following your transfer date.

Is there a mortgage servicing center at Flagstar Bank?

At Flagstar Bank, we know that every customer is different, which is why we take a personalized approach to handling your loan at our mortgage servicing center.

How to apply for a home loan with Flagstar?

All that is left is to submit your application and wait to be contacted by a Flagstar loan advisor. If you have questions, check out our learning center. Thank you for choosing Flagstar and allowing us to provide an online mortgage solution for you.

Where do I get my transfer date from Flagstar?

Your transfer date can be found in the transfer letter you will receive from Flagstar. We will mail your first mortgage billing statement shortly thereafter. Your statement will provide instructions on how to make your first payment. After that, regular monthly mortgage statements will be delivered to you.


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