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Frequently Asked Questions

What devices can I connect to the Foxtel hub?

Connecting your devices via Ethernet The Foxtel Hub has four Ethernet ports to directly Computer / Laptop connect to your home devices. You should connect your fixed devices (such as your iQHD, iQ3 or desktop computer) via Ethernet where possible.

How do I connect my fixed devices to Foxtel WiFi?

You should connect your fixed devices (such as your iQHD, iQ3 or desktop computer) via Ethernet where possible. Foxtel WiFi Keep Me Card connection (check your or on the back of your device manual if unsure) you Foxtel Hub.

Can I supply my own modem for Foxtel broadband?

It depends on the type of internet connection available at your address. If you have ADSL, you can supply and use your own modem, however we can only provide limited technical support for non-Foxtel modems. If you have nbn, you must use a Foxtel WiFi Modem to connect to Foxtel Broadband.

What do the lights on the Foxtel WiFi modem mean?

The Foxtel WiFi Modem has five LED indicator lights on the front of the modem. The Connect (WPS) light (which is also a button) can be used to quickly set up WiFi on WPS-supported devices.


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