Our new-and-improved support guides make it even easier to set up your iiNet services, troubleshoot issues and manage your iiNet account. Are you an NBN Customer? First, check if an NBN network outage is affecting your area. Customer query?Where can I submit a support request for iiNet?
Starting from now, you can submit all your iiNET support requests using real-time IATA Customer Portal. We encourage you to make registration in the Customer Service Portal at your earliest convenience, to ensure you have access before the time you may need to submit important requests or report incidents for iiNET.What do you need to know about iiNet toolbox?
This handy guide will show you how to log in and navigate Toolbox to manage your iiNet account. iiHelphas everything you need to know about setting up your iiNet Service, troubleshooting issues and managing your account. These easy, step-by-step guides will get you sorted in no time. Need to make a payment?How can I Change my iiNet username online?
You can do it in a snap using credit card in Toolbox - just follow these steps. Toolbox lets you change your iiNet broadband plan online. Follow these stepsto check out available plans and make the switch today. Your username for your iiNet account or broadband service.