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Frequently Asked Questions

Who is the Information Technology Industry Council ( ITI )?

The Information Technology Industry Council (ITI) is the global voice of the tech sector. Our strength is our expertise. Learn about our issue experts, their focus, and backgrounds. ITI’s divisions focus on the major and emerging issues to our industry. Founded in 1916, ITI has evolved with our industry.

When was the first version of ITIL created?

ITIL® was developed at the end of the 1980's by the Central Computing and Telecommunications Agency (CCTA), a government agency in Great Britain [2].

Why was ITIL developed by the British government?

ITIL® was developed at the end of the 1980's by the Central Computing and Telecommunications Agency (CCTA), a government agency in Great Britain [2]. The reason for commissioning the CCTA was a lack of quality in the IT services procured by the British Government, and a method had to be found to achieve better quality at lower cost.

What happens after the completion of ITI course?

After the completion of the course candidates are awarded with diploma in different disciplines. Those who have passed minimum 2 years ITI course with National Trade Certificate are given an opportunity to go for a lateral entry directly to the 2nd year of the Polytechnic diploma course.


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