How To File an MSI Warranty Claim Over the Phone. You may get in touch with MSI’s customer care over the phone and tell the rep you wish to claim your warranty. This is what you should do: Call 1-888-447-6564. Tell the customer agent why you are calling them. Explain the issue with your product.
As a world leading gaming brand, MSI is the most trusted name in gaming and eSports. We stand by our principles of breakthroughs in design, and roll out the amazing gaming gear like motherboards, graphics cards, laptops and desktops.
All of the warranty starting date of MSI products are according to the purchase date on the invoice. (If you have purchased your product with two years of warranty on 2020/01/01, the warranty would be expired on 2022/01/01) Remark #1:Please refer to here for warranty related details. Remark #2: Product registration on the MSI member center would not affect the rights for claiming the product warranty.
MSI is not very good about honoring warranties and once dragged out a case so long that the warranty expired, and they didn't want to honor the warranty because of all the delay they caused. If this was paid for with a credit card, file chargeback.