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Frequently Asked Questions

How do I make NetZero my Homepage?

Open an Internet Explorer window. Click on the “Tools” menu on the top of the window and select “Internet Options.” Click on the “General” tab. In the “Home Page” section, enter in “” into the Web address box. NetZero is now your homepage.

How do you close a NetZero email account?

Contact NetZero customer support (see Resources section below for link) and state your intention to cancel your account and delete your email address via the online Web form. NetZero will contact you within 72 hours during the workweek and will cancel the account, followed by deletion of your email address.

How to cancel NetZero account?

To cancel your NetZero account, call Net Zero at 1-800-851-7908 (or their billing support number 1-866-841-1442.) Have your member and credit card information ready, for verification purposes. (The Net Zero representatives at this phone line are for cancellation and billing related calls only, and are unable to answer other types of questions.)

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