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Frequently Asked Questions

What kind of data does Newport News Waterworks use?

Newport News Waterworks requests that customers supply various personal data when processing a transaction, such as name and address, credit card information, email address and telephone number. We use this data for the purpose of processing the transaction or communicating with the customer about the status of a transaction.

What do I need to pay my Newport News water bill?

We thank you for your patience and understanding. Newport News Waterworks requests that customers supply various personal data when processing a transaction, such as name and address, credit card information, email address and telephone number.

How to contact Newport News Va Water Company?

You may also reach us by email at [email protected] with your concern. If it is an urgent matter please include “Urgent” in your email subject. We thank you for your patience and understanding.

How long does it take to start Newport News water?

Starting service generally takes just two business days. Click here to fill out a Start Service Form . When you move out of a home in NEWPORT NEWS, you'll need to stop your water service with the Newport News Water, so you don't keep getting billed.


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