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Frequently Asked Questions

How do I contact Newport News Waterworks?

Newport News Waterworks is a regional water provider, owned and operated by the City of Newport News, that serves over 400,000 people in Hampton, Newport News, Poquoson, York County and part of James City County. Phone: 757-234-4800. Email Customer Service: [email protected] Hours: Monday – Friday 8 AM – 5 PM.

Who is the Water Company in Newport News Va?

Waterworks Newport News Waterworks is a regional water provider, owned and operated by the City of Newport News, that serves over 400,000 people in Hampton, Newport News, Poquoson, York County and part of James City County.

What personal data does waterworks request from customers?

Newport News Waterworks requests that customers supply various personal data when processing a transaction, such as name and address, credit card information, email address and telephone number. We use this data for the purpose of processing the transaction or communicating with the customer about the status of a transaction.

How does Newport News water assess local water quality?

Under the authority of the Safe Drinking Water Act, the EPA requires Newport News Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.


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