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Frequently Asked Questions

What is njdol's identity verification tool?

New ID verification tool launched NJDOL is using an identity verification tool to reduce fraud and expedite legitimate claims.

What is the NJ Department of Labor and Workforce Development?

The NJ Department of Labor and Workforce Development (NJ DOL) via the Division of Unemployment Insurance (DUI) manages the state’s unemployment insurance program.

Why is the NJ Dol taking so long to process my application?

This is generally due to the following reasons: Timing issues between the NJ DOL systems and their UI benefits payment processor (Bank of America). These “glitches” have been been getting resolved in 2 to 3 days in most cases. Staggered certification schedule, which is impacted by system outages and upgrades that the NJ DOL is frequently doing.

Are there any delays in receiving unemployment benefits in New Jersey?

We do not anticipate delays in providing these benefits to most claimants. The NJ DOL has implemented the 25 week extension of benefits to the PEUC and PUA programs. Anyone currently collecting unemployment in any amount will also receive the $300 FPUC supplemental benefit.

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