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Frequently Asked Questions

How do I pay my Newport News water bill?

You can create a new account on the Newport News Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account . Want to pay without an account? You can make a one-time payment without creating an account.

What kind of data does Newport News Waterworks use?

Newport News Waterworks requests that customers supply various personal data when processing a transaction, such as name and address, credit card information, email address and telephone number. We use this data for the purpose of processing the transaction or communicating with the customer about the status of a transaction.

How to contact waterworks in Newport News Va?

You can view a list of Payment Options on our website. You can also contact Waterworks Customer Service at 757-926-1000.

How to stop water service in Newport News?

When you move out of a home in NEWPORT NEWS, you'll need to stop your water service with the Newport News Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form .


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