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Frequently Asked Questions

What do I need to sign up for NYC schools?

It only takes a few minutes: all you need is your name and contact information. Parents/guardians of current students: Be sure to add your students to your account on our NYC Schools Account page so you can: See your child's grades, attendance, fitness results, schedule, and more, in all DOE languages

How to contact New York City Department of Education?

Use the Service Desk Quick Incident form . The form is available 24/7. Responses and assistance is available during Service Desk hours. You can also call the DOE Service Desk at 718-935-5100. The hours are Monday – Friday 6AM–5PM.

What can you do with a NYC schools account?

Opening a NYC Schools Account is the first step towards becoming more involved in your student's education. Receive updates via text messages or email about school closures, emergencies, and upcoming events.

Why do you need a NYCSA email account?

Get a NYCSA Account Today to Stay Connected! to get alerts and messages from us about citywide school events, key dates, emergencies, and more. To get updates and tips on admissions or enrollment, sign up for our Admissions Email Lists.

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