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Frequently Asked Questions

What does the doe do on the infohub?

What is the InfoHub? is where the DOE shares information with partners, providers, researchers, and the general public. in the upper right-hand corner) has everything on the public InfoHub plus lots of information for DOE employees only.

When do New York City Department of Education employees have to get covid-19?

As of September 27, 2021, all DOE employees are required to provide proof of that they have received at least one dose of the COVID-19 vaccination. All DOE staff are expected to receive their 2nd dose within 45 days of the first dose to remain compliant, according to the order issued by the Commissioner of Health.

How to contact New York City Department of Education?

Use the Service Desk Quick Incident form . The form is available 24/7. Responses and assistance is available during Service Desk hours. You can also call the DOE Service Desk at 718-935-5100. The hours are Monday – Friday 6AM–5PM.

Where can I find support for school transportation?

(Open external link) transportation liaison is your source of support for busing, MetroCard, student eligibility, field trips, and other transportation topics. Your borough/citywide office also provides transportation professional development (Open external link) for school staff responsible for transportation.


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