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Frequently Asked Questions

How to contact OPM retirement services by email?

You can contact OPM Retirement Services by using our online help form, by phone or mail, or by visiting us in person in Washington, D.C. We will email you in 3 to 5 business days with a response. Please do not call us for an update before you receive this email.

Is the Office of Personnel Management ( OPM ) online?

Services Online Welcome to OPM Retirement Services Online Services Online lets annuitants (federal retirees or their spouses, ex-spouses, and children) manage their account online. Your account is securely protected by the U.S. Office of Personnel Management (OPM).

Where do I go to get help with OPM?

You can contact OPM Retirement Services by using our online help form, by phone or mail, or by visiting us in person in Washington, D.C. Submit a help request

Where can I Find my OPM claim number?

Your claim number is shown on your Retirement Services Card that was mailed to you when you retired. Your claim number can be found on documents from OPM, for example, your annuity statement, 1099R tax statement, and your retirement benefit booklet.


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