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Frequently Asked Questions

Where is the San Jose intranet in San Jose located?

200 E. Santa Clara St. San José, CA 95113 (408) 535-3500 (Main) (408) 294-9337 (TTY) HR Connection City Resources Employee Network Communications & Public Outreach Employee Benefits Employment & Hiring Health & Safety Supervisor Resources Training & Development Policies & Procedures Tools for the Job Language Translation Services

How do I get my Social Security number for JNet?

(If you do not know your Applicant ID number, log onto your Blue & Gold Connection to retrieve it using your Social Security Number.) You will use your birth date using six digits with no dashes (mmddyy). For example, if your birth date is December 15, 2001, you will use 121501.

How do I create a JNET University password?

Once you have the green light, you can choose “Create Your Password.” Using your University username and your password you may now access the university community portal on JNET and your university email account.

Where can I find the JNET connection link?

The JNET link be found in the top right corner of the University website and on your Blue & Gold Connection web page. Need Help? For more information, please use the following contacts to better assist your needs.

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