Southwest is a Good Airline. Southwest Airline has some great policies that make it less expensive to fly with baggage and change flights when you need to or want to get a better rate.When does southwest cancel a flight?
Cancel within 24 hours to get a refund on nonrefundable fares. If you book a nonrefundable fare, such as one of Southwest's "Wanna Get Away" fares, the only way to get a refund is to cancel it within 24 hours of booking it. Call 1-800-435-9792 and tell the representative you want to cancel the flight.