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Frequently Asked Questions

Can I get a Ticketmaster refund for a postponed BTS tour?

Previously, Ticketmaster allowed refunds for shows that were postponed or canceled. Following the controversy, Ticketmaster clarified the change, stating that refunds for postponed shows would still be possible. There is, however, a catch. On May 25, many BTS fans received messages from Ticketmaster regarding BTS’s postponed Map of the Soul tour.

Can BTS fans get a refund for map of the soul?

There is, however, a catch. On May 25, many BTS fans received messages from Ticketmaster regarding BTS’s postponed Map of the Soul tour. The email states that fans will be able to request a refund for the next 30 days, despite the fact that the new dates have yet to be announced.

Can I get a refund from ticketticketmaster?

Ticketmaster’s new policy only allows for people to refund their tickets if the event they were purchased for is canceled but not if they were indefinitely postponed. For many events, that is the case.

When does BTS map of the Soul Tour start?

BTS announced their return to the U.S. and Europe with their Map Of The Soul Tour. The outing follows last year's massive BTS World Tour ‘Love Yourself: Speak Yourself' which sold out six stadium shows in the U.S. in minutes. Map Of The Soul Tour will be their biggest North American tour ever and kicks off on April 25, 2020 in Santa Clara.


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