Keyword Analysis & Research: ticketmaster health check

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Frequently Asked Questions

How does Ticketmaster get access to medical records?

Ticketmaster would not store or have access to fans' medical records and would only receive verification of whether a fan is cleared to attend an event on a given date. Different states will have different requirements.

What are the new features of Ticketmaster Tickets?

The first is digital ticketing that's linked to a fan’s identity, eliminates paper tickets and can be restricted from being transferred or resold. Ticketmaster also plans to deploy its new SmartEvent system, which helps event organizers and fans manage social distancing, delayed entry and provide possible opportunities for contact tracing.

What happens if there is a Ticketmaster error?

If an error is found while processing your order, you will be notified of the error and a substitution will be made when available, at no additional cost, or we will issue a refund. Please check your tickets carefully once they arrive, and please contact us if you have any questions regarding the tickets you received.

Do you need a health check to enter an event?

Certain Event Organizers are opting to require entry qualifications for fans to attend their event. Additionally, some state and local governments are mandating Event Organizers to require health checks at entry.


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