All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.Is there a refund for cancelled tickets on ticketsonsale.com?
Beginning in November of 2020, our terms of sale were modified to give Ticketsonsale.com the option, in its sole discretion, to refund your purchase price for cancelled shows or to provide a 120% credit, subject to local law.Do you get your tickets into the event?
These files are your tickets into the event. Be sure to check that the barcodes that are printed on your tickets are clear and visible. Your order summary and order confirmation emails will not get you into the event, so it's important to make sure you brought the correct pages.Where can I get scanned tickets for events?
Some venues can scan these tickets off of smart phones, however we will always suggest that you bring printed versions to your event to avoid any technical issues. If you do not have a printer at home or at work, you can usually print for a nominal fee at a local library or office supply store.