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Frequently Asked Questions

Who are the members of the Toll Group?

Toll Group, part of Japan Post, is a leading global provider of integrated logistics services, employing approximately 44,000 people across 1,200 locations in more than 50 countries. Toll's second-to-none capabilities and global reach help provide customers with logistics solutions capable of serving the most comprehensive global supply chains.

How does Toll Group help in global logistics?

Delivering a document or small parcel through to moving dangerous goods and bulk commodities, we have the experience, the infrastructure and the global networks to get your freight moving – across towns…

How can I use toll fast Parcel Service?

For parcels using the Toll Fast Parcel Service. For customer logins, calculators, look up tools and more. I missed a delivery. Toll has left a card. I want to locate and or rearrange a delivery of goods

How to provide feedback to the Toll Group?

If you are still unable to determine the whereabouts of an expected shipment via MyToll, please provide detailed information using the Find My Parcel or Shipment form. Provide us feedback and or escalate an issue about our service, a delivery, customer service and or your engagement with Toll. Your feedback is important to us and will be reviewed.

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