Keyword Analysis & Research: vero insurance complaints

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Frequently Asked Questions

What to do if you have a complaint with Vero Insurance?

If you remain unhappy with the outcome, your complaint will be referred to our internal complaints resolution team. A Complaints Resolution Advisor will keep you informed and let you know the outcome of an independent review. The Insurance & Financial Services Ombudsman (IFSO) is an independent party that can review insurance disputes.

Is the Vero Insurance policy worth the paper it is written on?

Denial after denial on an evident claim, we eventually engaged solicitors and this just got into an expensive slinging match. The Policy is not worth the paper it is written on. Transparency ? Similar opinion? Write a review on ProductReview.com.au ! SO NICE!

How much will Vero pay for car damage?

My claim $14,500 for items destroyed through Vero's client's negligent driving. Vero won't accept assessment from my insurer's assessor, my photographic evidence and now will not pay without photos of damaged items. Don't know how I was expected to obtain them while trapped 2 hrs in my car then hospitalized and my phone and camera destroyed.

Why does Vero Insurance refuse to accept assessment?

Vero won't accept assessment from my insurer's assessor, my photographic evidence and now will not pay without photos of damaged items. Don't know how I was expected to obtain them while trapped 2 hrs in my car then hospitalized and my phone and camera destroyed. Now I have been told find someone to sue!!


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