How to Check your Virgin Mobile Phone Balance Use a Smart Phone. If you have a smart phone you can tap on "MyAccount" from the main menu of your Virgin Mobile phone. Call Virgin Mobile. To check your balance on the go you can always call the number 225. ... Text Virgin Mobile. If you are unable to call Virgin Mobile or would prefer to see the account balance in writing, you can always text Virgin Mobile. See More....How do I Cancel my Virgin Mobile account?
If you want to cancel your Virgin Mobile services, call the company and work with an adviser to delete your account. If you are ready to cancel your Virgin Mobile account, dial 1-888-322-1122 to speak to an employed adviser. Since all of Virgin Mobile plans have no contract, the company lets accounts automatically expire from inactivity.